Privacy Policy

Joseph David Group Ltd is committed to protecting your personal information. This policy explains what we collect, why we collect it, and how we handle it. We are registered in England and Wales (Company No. 16187779) with a registered address at 92 Station Lane, Hornchurch, RM12 6LX.

What information we collect

When you use the contact form on our website, we collect the information you provide: your name, email address, organisation name, and the details of your enquiry. We do not collect any additional personal data beyond what you choose to share with us.

How we use your information

We use the information you provide solely to respond to your enquiry and to communicate with you about the services you have asked about. We do not use your information for marketing purposes without your explicit consent, and we do not share it with third parties except where required by law.

Legal basis for processing

We process your personal data on the basis of legitimate interest, specifically to respond to enquiries submitted through our website. Where you have provided additional consent, we may process your data on that basis instead.

How long we keep your information

We retain enquiry data for as long as is necessary to respond to and follow up on your enquiry, and for a reasonable period thereafter in case of further correspondence. Where no ongoing relationship is established, we will not retain your data beyond six months from the date of your initial enquiry.

Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, to request that we correct or delete it, to object to our processing of it, and to request that we restrict how we use it. To exercise any of these rights, please contact us at hello@josephdavidgroup.com. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

Cookies

Our website does not use tracking cookies or third-party analytics. We do not monitor your browsing behaviour or share data with advertising networks.

Third-party services

Our contact form is processed through Web3Forms, a third-party form submission service. Submissions are transmitted securely and are not stored by Web3Forms beyond the point of delivery to us. You can review their privacy practices at web3forms.com.

Changes to this policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date. If you have any questions about how we handle your data, please contact us at hello@josephdavidgroup.com.